Shipping Policy

At HYPETOPIC, we are committed to providing timely and efficient shipping for all our customers. Our goal is to ensure that you receive your order in a safe and timely manner. Please review the following shipping policy for more information.

1. Shipping Methods and Rates

We offer various shipping options to meet your needs, including both domestic and international shipping. Shipping rates are calculated based on the size, weight of the order, and the destination. The shipping costs will be calculated at checkout before payment.

  • Domestic Shipping:
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 1-3 business days
  • International Shipping:
    • Delivery time for international orders generally ranges from 7-21 business days, depending on the destination and customs processing.

2. Processing Time

Orders are processed within 1-3 business days from the time of purchase. This includes verifying payment, preparing the items for shipment, and conducting quality checks.

  • Orders placed after business hours, on weekends, or during holidays will be processed on the next business day.
  • Once your order has been processed, you will receive an email with tracking information, if applicable.

3. Shipping Confirmation

Once your order has been shipped, you will receive an email containing your tracking number and shipping confirmation. You can track your order directly through the shipping carrier’s website.

4. Shipping Delays

While we strive to meet delivery estimates, HYPETOPIC is not responsible for delays caused by external factors such as:

  • Weather conditions
  • Customs delays
  • Postal or courier service delays

We will assist you in tracking any delays and ensure your order arrives as quickly as possible.

5. Shipping Restrictions

Currently, we offer shipping to most countries worldwide. However, there may be some regions where we are unable to ship due to logistical or customs restrictions. If your country is not available during checkout, please contact us at contact@hypetopic.xyz, and we will assist you with alternative shipping options.

6. Shipping Address

It is the responsibility of the customer to provide accurate and complete shipping information. HYPETOPIC is not responsible for delays or non-delivery due to incorrect or incomplete addresses. Please review your shipping details carefully before confirming your order.

  • If an incorrect address is entered, please contact us immediately to update the shipping information before the order is dispatched.

7. Customs and Import Duties

For international orders, customs duties and taxes may apply based on the destination country. These fees are the responsibility of the customer and are not included in the shipping cost. You will be notified by your local customs office if additional charges are required.

8. Lost or Damaged Packages

If your order is lost or damaged during shipping, please contact us immediately at contact@hypetopic.xyz. We will work with the shipping carrier to resolve the issue. If the item is lost, we will assist you in initiating a claim and provide either a replacement or a refund, depending on the situation.

9. Returns and Exchanges

For more information on how to return or exchange an item, please refer to our Return and Refund Policy.