Sales Policy

At HYPETOPIC, we are dedicated to providing our customers with high-quality phone cases that combine style, protection, and affordability. By purchasing from us, you agree to the terms and conditions outlined in this Sales Policy. Please read through the details below for a better understanding of our sales process.

1. Product Availability

While we strive to keep all products in stock, availability may vary. If an item is unavailable after an order has been placed, we will notify you and offer alternatives, a backorder option, or a full refund.

2. Pricing

All prices on our website are displayed in the applicable currency based on your location. We reserve the right to change prices at any time, and the final price will be confirmed during checkout. Any additional taxes, shipping fees, or discounts will be applied before payment is processed.

  • Taxes: Sales tax will be calculated based on the shipping address and the applicable laws in that region.

3. Order Process

When you place an order on our website, you are making an offer to purchase the item(s) under the terms specified in this Sales Policy. Orders are subject to acceptance by HYPETOPIC, and we reserve the right to refuse or cancel an order for various reasons, including but not limited to product availability, payment issues, or suspected fraudulent activity.

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms that we have received your order. However, this does not constitute acceptance of the order.
  • Order Acceptance: The order is deemed accepted when your item has been shipped, and you receive a shipping confirmation email.

4. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other online payment options, if available during checkout

All payments are processed securely, and we do not store your payment details. Payments are processed through trusted, PCI-compliant third-party payment processors.

5. Shipping and Delivery

We aim to process orders within 1-3 business days. After your order is processed, you will receive a shipping confirmation email with tracking details. Shipping times and costs will vary depending on your location and the shipping method selected at checkout.

  • Domestic Shipping: Delivery usually takes 3-7 business days.
  • International Shipping: Delivery may take 7-21 business days, depending on customs processing.

HYPETOPIC is not responsible for delays caused by external factors such as weather, customs, or courier issues.

6. Returns and Exchanges

We offer a 30-day return policy on most items. Please see our Return and Refund Policy for detailed information on how to return or exchange an item. Returns must be in unused condition, with all original packaging and tags.

7. Promotions and Discounts

Promotions and discounts may be offered from time to time. These offers are subject to specific terms and conditions, which will be displayed during the promotional period. Promotional codes cannot be combined unless explicitly stated.

8. Limitation of Liability

HYPETOPIC is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability is limited to the purchase price of the product or service in question.

9. Customer Support

If you have any questions or issues regarding your order, please contact our customer service team at contact@hypetopic.xyz. We are here to assist you with any inquiries or concerns you may have.